Can the presenters provide a sense for balancing the need for top-down leadership during times of crisis and how bottom up leadership may be required to bounce forward?

This was a key insight from our study. Top-down actions can happen quite quickly and are very important because they send a strong signal about commitment and caring. But more bottom-up insights take much more time, change constantly, and are almost impossible to manage from the top. They rely heavily on curiosity and empathy and persistence. So, bouncing forward takes a team.