Is there a way to map the results against the phase the respondents are in? I am assuming that your replies will be very different whether you are at the beginning of the pandemic or coming out of it - any ideas on the impact? - Denison Consulting

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We just did an update to our original study. We were expecting that the score for the companies that surveyed in June would be different that those who surveyed in April or May. But we actually didn’t find much difference – scores are a little bit lower, but not much. Certainly what the scores mean is quite different now than in the initial stages, but we really haven’t seen much difference. So it is hard to make the phased argument based on our results.

I do think that the paths that organizations take to adjust and to create the means of coordination in this new environment will keep developing rapidly.

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