Many firms make the mistake of assuming that they can roll out programmatic change on a global basis. But organizations seldom change at the same pace throughout the world. In our experience, all successful change is local, and then multi-local, long before it can be “exported” to other parts of the world. It’s one thing to transform the organizational culture of a single location, division, or operation. It’s quite another to create unity across regional, national, market sector (auto vs. banking, e.g.) or functional (manufacturing vs. HR, say) lines.  What does it take to make this process successful?



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Trading old habits for new: Woman rubbing her temples.